01 Privacy Policy

We respect your privacy and are committed to protecting the information you share with us while using our website and services.

Information such as your name, contact details, project requirements and other information submitted through forms may be collected to respond to your enquiries and provide our services.

02 Refund & Cancellation

Cancellation and refund eligibility may depend on the type of service booked, project stage and payments already made.

Any applicable cancellation terms, consultation charges or refund conditions will be communicated before a service is confirmed.

Custom design work, completed consultations or work already undertaken may not be eligible for a refund.

03 Delivery Policy

For design projects, timelines depend on project size, scope, approvals, materials, vendors and other external factors.

Estimated timelines will be discussed with the client before project commencement.

• Design timelines may vary according to project requirements.
• Vendor and material availability may affect delivery schedules.
• Delays caused by external vendors may be outside our direct control.

04 Design Policy

Every interior project is developed based on the client's requirements, available space, selected materials, functionality and aesthetic preferences.

Visualisations, renders and VR experiences are intended to communicate design intent. Final appearance may vary slightly because of materials, lighting, manufacturing and site conditions.

05 Payment Policy

Applicable consultation fees, design fees, project charges and other costs will be communicated before the relevant service begins.

Final project costs may vary depending on dimensions, materials, finishes, labour, location, vendors and other project-specific requirements.